HORRIBLE SERVICE!! I made a purchase last June at Wembley store worth almost £1500 to furnish my new home. Among some of the products were the STRANDMON Recliner chair. After the delivery stuff left my property, we realized that the floor was damaged, my new floor has holes in the chair area and in the corridor. One of the delivery stuff pushed the chair to leave it in the placed and as a consequence the floor was damaged. It came with not legs, but still I don't understand how ´this happened. I called Ikea straight away to complain and I sent them pictures. They apologized and asked me to complain myself to their delivery company, which refuses to do anything about it. I have spent a lot of time, money and effort furnishing my house. This situation is stressing me, we are planning to take them to court if they don't give us a solution. Absolutely terrible! They left us down