On 1/14/23 I drove over 3 hours to get to the store in Charlotte. Expected and was not surprised to meet a crowd. I have been several times before. I came specifically to buy a table and 4 chairs. I found the table with no problem (until checkout) No chairs except 2 on display that they would not sell even though the website says there are 2 in stock. If they are in stock, why can't I buy them!! I stood in the very long line. only to get my items rung up and go to pay and am told" I can't take your cash, this is a card line only" He then went on to explain he was pull up there to check out and they hadn't had "time" to put up a card only sign. the line supervisor then stood in the middle of the crowd and YELLED "this is a card only line". This is when I then discovered not only was I expected to go to another line, But in IKEA speak a number one on the box means there are 2 boxes to my table and " did I get the second box?" Was there any thing on the bin that told be I needed to pick up 2 boxes? of course not. The cashier politely mentioned he would bring that up at the meeting... I asked the line supervisor to please get the second box as I had been in line a long time and I do have some physical issues. I was rudely informed that not only was she not going to do it but they didn't have anyone else to go. You know even at the Family Dollar when you buy a plastic tub, there's a sign that says "don't forget the lid".. If I've got to have another whole box to build my table it'd be nice to know it before I got to the register. Because I complained they did get me over to another line where other people had to wait for me to get checked out. I left there with no table, no chairs. and I will think long and hard before I make a 6 hour round trip back to IKEA. It's all about service.. YOU ARE NOT TO BIG TO FAIL.