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Luke
Ikea have the worst customer service I have ever experienced. My order was partially missing, i called and arranged delivery of missing parts. The overseas call centre has sent email confirmation of delivery, this unfortunately didn't arrive, i have checked the website and they have created a return outside of the call. I rang customer service, waited on hold for 45-50 minutes, to have an unprofessional answer the phone abruptly and proceed to pretend that i could not be heard and hang up. I will never order online again with this company, My order value was $1900
5 months ago
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Ikea has a 1.5 average rating from 1,620 reviews