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Patrick
Terrible delivery. I paid for delivery, waited a long time, and received a product missing the entire assembly kit. I don't have a single screw or tool, and instructions to put it together. Their customer service is a complete joke too. I told them that the entire kit was missing. They directed me to download the instructions from the internet and asked me to specify each single individual piece of hardware that I needed. After talking with them back and forth, they finally ordered me parts. After a whole month of waiting, guess what, It is still not complete. I still don't have a single piece of screw to assemble the furniture. So after all this mess, after two months of talking to them, I asked for a refund, they want me to pack things back up and return the product to get the refund. Again, no tool or labor was provided.
4 months ago
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Ikea has a 1.5 average rating from 1,623 reviews