A really disappointing experience after ordering some kitchen units. 2 drawer fronts were ordered incorrectly and it was over 8 weeks before we managed to secure these - after they had been delivered to completely the wrong address! I spent hours holding for the customer service centre and further hours on the phone when I finally got through to try and resolve the issue. The first order was incorrect, the replacement order was mysteriously cancelled and the third order was finally placed only after a 45 minute phone call where I was insistent that it was done while I waited on the line. I was told DHL would be delivering the units but after calling 5 different DHL depots I gave up as none had any record of the reference I'd been given. Needless to say I registered a complaint with IKEA. An expensive process for two drawer fronts!