I purchased a laundry basket on wheels. Two of the screws did not have threads. They had scratch lines where the screws threads should be but no threads. Called customer service - wouldn't send me a replacement for the faulty screws. They aren't standard screws so I couldn't find a suitable replacement at the hardware store. I ended up just throwing the laundry basket away and buying one from Bed, Bath & Beyond. Risky to shop at Ikea - prices may be good, but not if you can't use what you buy.
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