Failed Delivery...Instead of setting up a new delivery date while thy have you on the phone they insist you call back to arrange...Well its been three days of trying to get to a live person to do this, first day on hold for 22 minutes Monday June 12th, then called back on Tuesday June 13th another 18 minutes and nothing...I am running a Renovation company, so not convenient to sit on phone, as I can't answer calls coming in...TODAY WEDNESDAY...I have been on the phone waiting for 47 minutes and STILL HOLDING ON WAITING....REALLY, this is INSANE CUSTOMER SERVICE...ALL to get a new Delivery date??????????????