I needed help with changing the details of an online purchase with IKEA. I tried calling their customer service number and was on hold for 30 minutes with no response. I then tried emailing them through their website 3 times and each time I got a note that something went wrong and that they did not receive my email. I then tried calling again and was put on hold for an absurd amount of time, again with no answer. I tried calling a third and fourth time the next day with the same awful results. I will never purchase anything from IKEA again and I would not recommend them to anyone else as IKEA is impossible to get in touch with.