EXTREMELY DISAPPOINTED WITH IKEA. Less than 48 hours before my delivery was due to be made they postponed it by 3 days to Tuesday and one of my items was no longer available. I work Mon-Fri so called to postpone the delivery to the following Saturday. Suspicious that I had not received an email confirmation, I called again to confirm and they had no record of me rescheduling the delivery. I waited 2 days and then received a voice mail confirming the delivery for the Saturday. The day before, I called to see if they could narrow it down to a morning or afternoon slot but low and behold they had IT issues and my delivery was no longer scheduled for the following day. I have cancelled my order and am shocked by how many errors have been made and the un-helpfulness of customer services. I am waiting for my money to be refunded but have been told it takes 7-10 days. DO NOT ORDER FROM IKEA!!