We, too, ordered three pieces of furniture on May 12. After literally hours and days on hold, and reorders, and at least 4 supervisors, and at least 10 emails, and excuses and broken trucks and reorders and on an on and on, IKEA still has our money (more than $1,500 (3 months!) and we do not have our order. Looking over these reviews, I wonder if it might not be helpful if we joined together to bring charges against them?