When delivery guys showed up they had half my order. No one informed me that half my couch was damaged in warehouse and delivery drivers showed up with 1 or 2 boxes in the complete set. They just asked if i was contacted - i was not! They asked if i just wanted one box and then i could contact ikea to get the other delivered - i said no because i would have to sign off that i received the full set! Had to wait on hold for 23 minutes and Ikea rep (who was nice) said they were having technical difficulties and would have to call me back...still waiting as I type. I never right reviews but what a shit experience...shouldve stuck with Amazon.