I placed an order a online order on the 31Aug through Ikea.ca. The info provided at that time says delivery for 13Sep. This is great! I am leaving to go away for the 22Sep. Shouldnt be a problem at all....OH BUT WAIT!! Now 2 weeks later my items have not even shipped, apparently its coming from the states and there is no guarantee when I might see it. Oh ya my packages can be left on my door step with no signature while I am gone on holidays for 2 weeks. What are the chances that it is sitting there when I return?? Oh ya I can cancel but I wont get my shipping charges back on the items even though they havent even left the warehouse in the USA. NO REAL SUPPORT HERE FROM YOUR SUPPORT TEAM. TOTALLY UNIMPRESSED WITH MY FIRST ONLINE SHIPMENT FROM IKEA...PROBABLY MY LAST UNLESS THIS HAS A HAPPY ENDING