I ordered an item on 9/2/17 and received an email stating my lamp would arrive on 9/13/17. I called when my lamp didn't arrive and was told that it had been back ordered. The new delivery date would be 9/21/17 and it would be delivered by FedEx. I call again on 9/21/17 for a tracking number and they stated that the date they had given me was just a preliminary date and that the product had not yet been received by FedEx. Once it's received, a tracking number will be generated and should arrive by 10/2/17. If I knew that it would have taken a month to get this lamp, I would've paid more and bought it from a different source.