I ordered a duvet cover online and paid $14 for shipping. After waiting 2 weeks for it and numerous unanswered calls to customer service, I decided to just have the order canceled. I waited for 45 minutes on hold and finally got through to a customer service person. When she answered she said nothing...I had to say Hello, hello, hello for her to finally speak up. She canceled the order and said it would take 7 days to two weeks for the refund to go through. This is horrible customer service. I will never order from them again.
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