We bought a couch and bed frame online. When delivered they didnt deliver the center support beam for our bed. We called the next day and they said it would be 7 to 10 days before they even shipped it. Went to the store and they said since there was a case for it already they wouldnt give it to us so we had to purchase it. After being completely unhappy with our prodcts and service. We requested a pick up. We had to wsit 2 weeks for pick up and the drivers did not show. We had to reschedule for the next week with no reasoning as to why they didnt come. Again a week later they didnt show up again with no reasoning. The furniture has had to be stacked in a corner to make space for new furniture and it a hazard for collapsing. We have had to try to block it off from our young child. Ikea has done nothing but give us excuses with ne explaination or customer service. The worse buying experience and waste of time and money I have had. Do not order from this company