Bought a bed and nightstands from IKEA Frisco and I told the vender that need to be delivery on the second floor. Vendor said it is ok. The company that come to delivery refuse to delivery products on the second floor and Was very rude to me, so I told him to take back. I call IKEA right away to complain. They return the product value but charge me the delivery. Really bad experience. I do not recommend IKEA.