I didn't receive my order and when I tracked it on the IKEA site it just gave me the date I ordered it with no information.Looks as though it wasn't even processed. I called several times and was placed on hold for over an hour each time! Finally someone answered and when I started talking she acted like she couldn't here me which is bogus , then hung up. Ridiculous!!! You can't email anyone. You can only fill out a general question form. When I did that it errored out and said "something went wrong". Really????! I need this order for a wedding which is next week. I'm extremely angry and will NEVER order from this company again.