I wish I could give a zero star review. Our order was delayed 3 times from original delivery date (1.5 weeks)... finally, we had to go PICK UP our order after paying $350 in delivery fees. When we picked up, the order was missing 2 items. When I asked for a refund on delivery, they denied the refund. I spent over 3 hours on hold with their customer service line and NEVER received a pick up. My only way of communication was thru Facebook page and requested someone call me and was denied the request as well as my delivery refund. I am so disappointed in Ikea and have lost every ounce of respect I had from the company. We will take ALL of our business elsewhere from here on out and I would suggest everyone else do the same, especially if you need items shipped. HORRIBLE!!!!!