My friend and I went to Ikea near Walthamstow the area is clean and the showroom is fantastic.I have known IKEA since 1995 as there is IKEA in Kuwait where I used to work I was dissapointed when I approached a man how to order and deliver.He told me to pay first. The long que is unbelievable. At the till the lady cashier said to go to the 12 section and from there we can order and pay at the same time.The lady from that section told us we need to go downd wait to the que At this point my leg is painful going up and down the stairs. The staff does not now the process how to handle costumer We just need to order pay and deliver to our house With great disappointment and frustration we went home empty handed I am pretty sure this not the legacy of IKEA founder Will I go back to IKEA never mind Valentino Fernando