Ordered bed. 3 of 5 boxes arrived. 1.5 hrs waiting for phone, told deliver in 4-7 days. A month later, deliver schedule but didn't arrive and no call to tell me. Called delivery, told warehouse issue, would call back. Never called back, called them, told weight limit in my neighborhood...no such thing for boxes that weigh maybe 50 pounds, no problem with big vans coming to my building, referred back to IKEA, put on hold while "researched", after an hour phone cut off. Now waiting for 45 min for delivery co to " research". I paid for this stuff in Dec, it is now mid March and cannot get any answers. Still don't have a bed!