I paid for two kitchen drawer fronts in-store to take home as "samples". The one was available in-store, the other had to be ordered and I was told that I would receive it in a week. First, I was double charged for the Voxtorp drawer front. Next, the Kallarp part that was supposed to be delivered has not yet been delivered (it's been a month and a half). I've called Ikea Customer Service 3 times and spent more than an hour and a half on hold, and have yet to speak to someone who can help me.