Customer service is HORRIBLE. It’s near impossible to get through at all and once you do you have to wait for hours to actually speak to someone. They delivered 2 of the same boxes instead of 3 different ones. I had people here to build a dresser that now had to be sent back. I called 38 times and waited for over an hour just to scheduled a pickup. 8 days later and I’m still waiting for them to credit me nearly $1,000! Currently waiting for 2 hours just to speak to someone!!