Placed an order for $60 worth of kitchen items. All of the items arrived broken beyond repair. I requested a refund through your "recall" number since the actual customer service number 1 (888) 888-4532 is completely worthless. No matter what time of day you call you will hear that the line has reached full capacity - SCAM. There is also no way to contact the company via email. So, a month after requesting the refund, I still haven't received it. I've called the recall number 4 times now and gotten the same vague answer that it's "on it's way." This company is a complete joke and I will NEVER waste my time or money on this place again. Buyers beware!