I literally am so frustrated with this company. I ordered my products on July 31st, for them to be scheduled to be delivered on August 6th. I moved cross country over 2400 miles, I was super excited to come to my new home and have my furniture coming a couple days later. I stayed home all day on Aug. 6th waiting for my new furniture to arrive. To my surprise, NOTHING! No phone call, no new tracking information, just plain 'ole nothing! I called and called the next day just to be on hold for 45 minutes for the rep to hang up on me once he said he will transfer me over to the online team. I recently got an email stating my couch would be here on the 4th of September, as you would guess I was super exciting to finally receive my couch for them to ONLY DELIVER ONE BOX! I just don't get it. I know it's so simple and it's just furniture, but I don't get it. All I'm asking for is my furniture to be delivered so I can make my house feel like home.