I ordered my couch at the store l, as they were out of stock. The store clerk told me the couch would be delivered the following Sunday. I was told I would get a call that day giving me a time frame for delivery. I received a call on Saturday telling me between 9-1 pm. At about 10am i received another call telling me the driver was between 5-30 minutes away. I am very satisfied with the delivery, and the Estorp couch!!