I went to the Sunrise store yesterday to buy 6 patio chair cushions. When I got there I did not see any of the ones I wanted.
I then asked an associate there who was in the area behind a computer about what I was looking for. She answered "If you don't see it we don't have it anymore". I told her that online it stated that there 13 available, she replied in a harsh tone , that the company's supply can be wrong too.
I walked away until another associate further away asked how he can help me. I told him about the cushion, he said if you see one on display get the #s and he would search the computer. Well he searched and got the info on the computer that stated the aisle and bin # to go to. I got the 6 and love them so much went back for 4 more. His name in SEAN MULLINS in sunrise store. He went above and beyond.
thanks SEAN for your help. The other associate needs more training in customer service