Ordered glasses online. When they were delivered they were wrapped in a mile of waste of bubble wrap as they neglected to actually put any between the glasses so some ended up scratched and some smashed to smithereens. Was on hold after 3rd call for half an hour so tried messaging on Facebook. They asked to send pictures so I did. They wrote back and told me to send more pictures as they couldn't make out how many glasses had smashed- maybe because they had been reduced to a pile of glass rubble? Waste of money, time, and glass.
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