They stole my money. I ordered a sofa online, then decided to cancel. They said ok just refuse delivery and it’ll be returned. So I did. I never got a refund. I’ve tried calling and emailing dozens of times and never got an answer or the system automatically hangs up on me. I’d pursue legal action but it’s only Around $650 So I’m not sure if I should sue for this or not. I won’t be surprised if Ikea lands in legal trouble because I think this is happening to many people. I guess I lost $650 :/