I have always had terrible customer service experience with IKEA but I am not sure why I even purchase anything there. I wanted to order a small shoe cabinet for $129 and the shipping is the same cost. I can not pick it up at the store because the stores are closed because of COVID-19. The customer service rep I talked to was very unpleasant and not helpful at all. I’ve had so many issues in the past with them too so I guess that will be the last time I try and order from them. They are the most frustrating store I’ve ever dealt with.
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