Ikea has horrible customer service. I ordered a piece online a while back and it arrived broken. It took forever to get in touch with customer service and was a lot of work. Finally I did after a lot of effort and was refunded the money. Fast forward to now, I need a few offices full of furniture and wish I could trust them enough to order online but I can't. There is no curbside service available in my area either, Baltimore. With the covid-19 lockdown sham the stores aren't open. I don't mind buying from Ikea but I can't trust their online, if something is wrong with your order you are out of luck. DON'T BUY online from Ikea, if you can't get it from the store shop some other place.