Cornelia Gyura
We bought the plexyglass Tobias chairs. They look great - but 2 of them broke backwards when we were sitting straight, leaning with our backs against the back part. We are not overweight 180 and 130 pounds. Very dangerous. My husband hurt his hamstrings with a deep cut by falling backwards and slicing up his skin from the broken seat part of the chair. I tried to contact Ikea in April - it was not possible to send an email with our photo of the broken chair. I tried to call - they did not take any phone calls because of Corona. We drove to Sunrise Ikea in Florida in June - the line was standing outside in 105 F around the building. No, we did not return the two broken chairs and we did not get our money back. We just gave up. Very disappointing!
3 years ago
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Ikea has a 1.5 average rating from 1,589 reviews

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