If I could have given 0 stars I would have. I ordered several items in February. After 2 1/2 months the items came, minus one item. After trying to get through on their phone and chat lines for hours, I finally got through. The customer service rep promised to expedite the item. Well, almost 6 MONTHS LATER - I received an e-mail that it was shipped at the beginning of the week- what a crock!! I have viewed the Fedex site for shipping info and guess what! IT STILL HAS NOT BEEN SHIPPED. Ikea only wrote up a shipping label. I will NEVER order from Ikea again. I do NOT recommend Ikea.