Worst customer service ever! The biggest mistake we made was to order sofa and sectional from ikea! It has been 3 weeks and still not delivered! Their customer service does not pick up phone (tried for 2 hours). Tried dm on twitter and a response comes after 7 days stating yes it will be delivered on 8/8. Come 8/8.. text from ikea that it will be rescheduled! If you are spending 2000$ on furniture, the least you expect is basic customer service! Can’t even review the product as I have not received it after 3 weeks and I am not sure if I will receive it or get my money back! Will complain to BBB for sure but other buyers beware of this 0 customer service company