I placed an online order with ikea online australia.Within seconds i called the service centre to add 2 items to the order. they refused to let me. refused to offer any solution whatsoever, jsut kept telling me to pay a second delivery fee, HOrrible nasty customer service officer and manager-completely dismissive and rude. Launched into a blame game on me selecting the wrong quantity and how its all my fault and im stupid. Hung up in tears!!
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