I ordered a set of dishes on August 20, 2020. The estimated delivery was to be on September 14. Was e-mailed on September 8 that the order was being picked. Was e-mailed on September 22 that the order was shipped by Fed. Ex. The e-mail gave no tracking number. Today is Sept. 25. After wasting an hour trying to track the order through Fed Ex and the IKEA website, I called their customer service. I had to call three times before I was put in the queue. I asked the CSR for a tracking number so I could track it myself on the Fed. Ex. website. He informed me that the order was still in the warehouse and had not actually been shipped and may take another week before it's placed on the Fed. Ex. truck. Very frustrated at this point and will not shop online there again. My fingers are crossed that I get the order soon.