I had a delivery lst Saturday, 5 pairs of hinges were missing. I have tried Customer Service no. on and off for two days. The webchat on site is unavailable. I found webchat on Facebook and seemed to be in a queue for an agent, 2hours later I gave up. So now I have spent 350 euros for nothing. My friend was about order a fitted kitchen and utility room value several thousand euros but is unlikely to do that now!