I moved more than 25 miles away and they would not refund my money once I paid in full. The contract does NOT state they will keep my money it states I can give a 30 day ‘written notice via email’
In which I did. No one got back to me so I went into the club, there was a newer employee working and she wasn’t sure and was going to have someone call me back. NO ONE called me. 12 days later I finally get a response because I wrote an email stating I was going to write a review. This is POOR customer service. Not to mention keeping my money for services not renendered.
6 years ago
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