I would first like to say that I absolutely loved ilkb and All of the instructors and my FIT fam. However, one day we all got a message saying that due to unforeseen circumstances are gym was closed effective immediately. I think that that was absolutely awful. It even blindsided our instructors who all of a sudden water out of a job. People are not getting responses to their messages and emails asking about refunds for memberships that were just renewed. It's the most disappointing situation. All of us were a family that really enjoyed going to the gym everyday. To just have that ripped away with no warning was a terrible way to treat people who've been loyal to the company. I would never go to another ilkb in the future, because as I've read reviews it appears that this happens often enough that I never want to risk it again.