I'm afraid I'm with the last reviewer on this. I ordered on 14th June, payment has been taken from my card but I have heard nothing since. I'm not particularly in a hurry for the frame but have been trying to contact Imageframes by phone and e-mail to get some idea of timescale. The phone just rings and then eventually disconnects and my e-mail has gone unanswered. I assumed that the company had gone out of business but then found reviews from people who have had recent dealings with them. All in all pretty poor so far. If you read the comments on your site please contact me as I don't seem to be able to speak to you. My order number is #5000510