Ordered 3 custom frames all of different sizes over the Christmas period. Had cause to call to find out when they would be ready and customer service was excellent with the lovely lady being so friendly and keen to help. Items dispatched quickly through inter link with one hour delivery slot and ability to track driver and frames arrived well packed and beautifully made to fit our 3 pictures perfectly. Can't believe the difference it makes to the look having frames to fit exactly. Will definately come back again and recommend for quality of products and customer service! Couldn't fault them.