easy to work with company, Had termite damage that was found in a baseboard. Our current pest control company at that time said we had to treat the whole house for $1200 and refused to work with us. Imperial Pest Prevention helped us out majorly by allowing us a treatment with a cheaper chemical and was honest about it not lasting as long and not being the same quality. We didn't care because we didn't have the money for an expensive treatment and they did it for close to $900 less than the other company and even gave us a two year renewable transferable policy. I like the fact that there is companies out there willing to help and work with people is tough times that still need help. We switched to Imperial for our pest control also.