Great looking shoes, terrible customer service. Order placed in July 2020 for sandals, purchased 2 sizes to check fit, shoes finally arrived in October 2020 after multiple emails to check on the progress of my order. I immediately returned the unwanted pair and I'm still waiting for my refund (February 2021) despite multiple emails promising the refund will be processed in the coming days. Unacceptable. Today I have complained to the Customer Protection Team in Latvia.
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