In May 2021 I purchased the Sandals and today it's July 2022 and no sandals. During the year, when I asked how long to wait, they answered that you had to wait a little more, they always referred to covid (how long was not specified). For the whole year, they did not write first to report a delay. After a year of waiting, I requested a refund, for which I was offered a discount if I waited longer. Seriously? I would have expected to be given a discount anyway and even earlier as an apology. They approved the refund and said to wait 10-14 days, 20 days passed and nothing arrived, I wrote, they said that their system approved the refund, but not paid yet. They said they would try to speed up the process. After 7 days I wrote again to find out the status of the return, answer was that the payment system was broken, wait. Not only that, I am SPAMMED with emails almost daily from them with marketing emails with sales, etc. I don’t understand how you can make discounts and take orders if they can’t cope.