I've been fighting with them since May 2021 on refund for my shoes. Advice to everyone, do not wait too long to start a dispute with the credit company. I've waited for too long and I no longer can dispute the purchase to receive the refund. Inch2 does not refund. I have a chain of 30 emails with them saying they will refund me but they never do. It's the same talk over and over again. DO NOT ORDER FROM THEM.