I ordered a pair of beautiful sneakers from them about 5 years ago. It took forever but I received them . I even had to send them back to receive a smaller size . While I couldn’t get the same color, I did receive them. They are fabulous looking and super comfortable. Fast forward to April of this year where I ordered a pair of sandals . As happened with the other reviewers, I have yet to receive this pair and none of the customer service options work so there is no way to reach these scammers. The irony is that I only revisited their website because they flooded my email with notifications of a current sale. I’m really surprised they’ve gone downhill to the extent that I don’t trust them at all and suggest that anyone reading these reviews take them very seriously . You will never see the shoes you order, however beautiful the shoes are.