Good day On the Tuesday the 2nd of June I phoned you branch to find out if they have a Samsung 49 inch Smart tv available they said yes. On my arrival I ask the sales man he said yes I will go fetched it in the store room . He returned with no tv and say the manager says it is reserved for a white customer as he white customer just phoned and paid a deposit over the phone . Since when??? Then he says I can go and buy a tv some where else, Or I can travel to Mall of Africa that is your manager😡 Mall of Africa has 2 Tv , on my arrival at mall of Africa they do have 2 tv 1 are on display the other one connected to a X Box 😡😡😡 Time Petrol and still no Tv if you call that service then I don’t know . I logged a complain with customer care on the 2nd of June still no feedback or mail or Phone call , now that is pathetic now I can’t blame your staff or Branch managers because it filters from the top down Today is the 23rd of June still waiting a reply after I complained 😡😡😡😡
3 months ago
Incredible connection has a 1.48 average rating from 33 reviews

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