“Awesome service![Nicolas] went above and beyond to help me out with laptop that I bought yesterday.And also I've noticed that you were trying all your best to multi-task by helping other while I'm waiting the laptop.His dedication, patient and great.Don't give up, dude.You're making a difference!š”
“Worst customer service.
I did in a in-store refund the 5th December at Incredible connections East Gate
When I follow up they refer me to head office. Head office tells me they haven't recieved the documents from the store the store then says no they have sent them.
It's over a month of up and down, and still no solution.”
“I called incredible ilanga mall today asking about monitor, and Philicia assisted me, I wanted 2 monitors and 1 was a display unit, when I arrived to the store I asked for her, she told a Sales person to assist me (Thabo)
I was happy with their service,”
“Received super great service from Kyle in Bloemfontein, however the manager does not look interested in helping customers, does not even bother to greet”
“Whatever you do, don't buy online! The 2-5 day delivery promise is a scam: no communication, impossible to track your order (no updates). The customer service is appalling; I even wonder if they were trained for this job. They'll waste your time, your airtime, and your money.”
“After weeks of no service . Still no help from. Head office ..
Many promises no one even took my name and number to call me back.
I will be posting g everywhere until management takes me seriously”
“Ordered a travel bag. Needed it for my trip away, but no communication and no delivery. This is the worst experience I have ever had with online shopping.”
