“My money was debited after I had settled two accounts which I had in the store. I was frustrated and disappointed at the same time. A lady by the name of Nonkululeko Biyo handled my situation with great professionalism and customer care. I assure that Incredible Connections made the right decision by hiring her. She is an asset to the company.”
“We needed to exchange a printer which we were not comfortable with and after 1 day went back to the Sandton City store. We were helped by Marilyn the manager and our original sales person William. I must really commend them on their help and with absolute no fuss we exchanged it for a bigger more expensive one.
Thank you so much
Heather Gouveris”
“We recently bought a laptop from Kemsley at Incredible Connection, and while it had a hardware issue, the customer service was outstanding. I returned the laptop and Kemsley arranged a smooth, no-hassle replacement.
We received a new laptop within days. Communication was clear and professional throughout. It’s rare to see such great after-sales support. THANK YOU Kemsley & Incredible Connection. We'll defiantly be back. Gwen”
“I ordered a pair of earbuds from this company and it said it would be delivered within 2 to 5 days, but a week later and the order has not yet been processed, I needed these quite urgently as my previous one had stopped working, I don't think I will be ordering from them again.”
