Bought a phone from incredible connection and after 7 months the screen stopped working and I took back to the store. They booked it in for repairs which took more than a month when I got the phone I realised that the screen is still not working. They booked it in for repairs again! Apparently when something isn't fixed properly it needs to be taken back for repairs at least three times before you get a new one. I am extremely dissatisfied with their service and will never purchase anything from them ever gain!!!