Not good. The left side of the rug I received is wrinkled the the nap has been crushed leaving a 9 inch strip from top to bottom, that looks different from the rest of the rug. I reported the problem at once and provided pictures. It has been seven days and Customer Service has not sent a return label yet. Also, I have to buy materials to package it AND pay to ship the defective rug back. I should have bought from Wayfair.
3 years ago
Incredible Rugs and Decor has a
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